Helping Keep Appliances Out of Landfill

Every repair keeps another appliance out of landfill.

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Appliances saved

Frequently Asked Questions

How do I know which part I need?

If you’re unsure which replacement part you need, start by identifying the symptom of the fault with your vacuum cleaner.

For example:

  • Loss of suction often points to filters, hoses, or blockages
  • A brush bar not spinning may indicate a belt, motorised head, or roller issue
  • A vacuum that won’t turn on could be related to the battery, switch, or power supply

If you’re still unsure, simply contact us with your vacuum model number and a quick description of the problem. Our team will help identify the correct part before you order.

How quickly will my order be dispatched?

We aim to dispatch all orders within 24 hours (Monday–Friday).

Most items are sent via tracked delivery, and many customers receive their parts within 2–3 working days.

Because we specialise in ready-to-ship spare parts, we keep stock prepared so you can get your vacuum back up and running quickly.

Are your parts genuine used parts?

We supply a mixture of genuine original parts and professionally refurbished components.

All refurbished items are:

  • Professionally Cleaned
  • Tested where applicable
  • Carefully inspected before being listed for sale

This allows us to offer high-quality parts at a significantly lower price than buying new, while also helping reduce waste.

What if the part doesn’t fit my vacuum?

If the part you ordered isn’t compatible with your model, don’t worry.

Simply contact us and we will help you:

  • Identify the correct replacement part
  • Arrange a return or exchange if needed

Our goal is simple: help you repair your vacuum quickly and easily.